Effective Date: February 2022

1. Introduction

This Cookie Policy explains how CSI Grocery Limited (“we,” “our,” or “us”) uses cookies and similar technologies on our website www.csigrocery.com (“Website”).

By using our Website, you agree to the use of cookies in accordance with this Policy. If you do not agree, you may disable cookies in your browser settings, though this may affect how the Website functions.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website.
They help websites function properly, improve performance, and provide a better browsing experience by remembering your preferences.

3. Types of Cookies We Use

a. Essential Cookies

These are necessary for the Website to function. They enable basic features such as:

Logging into your account
Adding items to your shopping cart
Processing secure payments

Without these cookies, some parts of the site may not work properly.

b. Performance and Analytics Cookies

These cookies help us understand how visitors use our Website so we can improve it.
They collect anonymous information such as:

Pages visited
Time spent on each page
Site errors or broken links

We may use tools like Google Analytics or Meta Pixel to measure traffic and performance.

c. Functional Cookies

These cookies remember your choices (such as delivery location, currency, or preferred store branch) to personalize your shopping experience.

d. Advertising and Marketing Cookies

These cookies are used to:

Show relevant ads on social media or other websites
Track the effectiveness of our marketing campaigns
Limit the number of times you see an ad

We may share limited, anonymized data with trusted partners such as Facebook, Google, or TikTok Ads.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our site, such as:

Payment gateways (Paystack, Nomba)
Social media plugins (Instagram, Facebook)
Analytics providers (Google Analytics)

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Managing and Disabling Cookies

You can control or delete cookies through your browser settings.
Here’s how:

Chrome: Settings → Privacy → Cookies and other site data
Safari: Preferences → Privacy → Block all cookies
Edge: Settings → Cookies and site permissions
Firefox: Options → Privacy & Security → Cookies and Site Data

Please note that disabling cookies may prevent you from using certain parts of the Website, such as the shopping cart or checkout process.

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or legal requirements.
The updated version will always be available on www.csigrocery.com, and significant changes will be communicated via email or pop-up notice.

7. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us at:

CSI Grocery Limited
34 Doherty Street, Apongbon Market, Lagos Island, Lagos State
📧 feedback@csigrocery.com
🌐 www.csigrocery.com

CSI Grocery Limited Cookie Policy